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FAQ

Frequently Asked Question

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Yes, our Estimate Calculator can provide a ballpark cost. We will also provide a detailed, itemized estimate on request. Please note that we will begin creating the summary only after you approve our estimated project cost.

No, you do not have to pay for the service until we deliver the summary to you. We will share an invoice when we deliver the files to you. To ensure a hassle-free payment process, we accept ACH and payments through checks and credit cards.

Yes, we process the first case (up to 500 pages) free of cost. We also have attractive discounts to law firms who partner with us. You can contact us on 616-228-0677 or email us at roger.simon@dainfotech.com, to know more.

Typically, we deliver files within 7 to 10 business days but we will be able to provide a precise timeline after we assess your files.

We do not charge expedite fees on all cases but there would be nominal expedite fees in scenarios where a highly sensitive case needs to be closed immediately.

Yes, our expert medical panel of MDs specializing in internal medicine, gynecology, obstetrics, neurology, orthopedics, urology, pediatrics, ENT, anesthesiology, cardiology, and psychiatry will review your records.

Yes, we are HIPAA compliant and have implemented several control measures: Administrative control Physical control Technical control

Once you sign the contract, you’ll receive a DA Infotech cloud-based client portal account to upload records. We provide an itemized estimate and work plan. You can track progress in real time via dashboard.
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USA:

DigitalAge InfoTech LLC

5935 Scarsdale drive SW
Wyoming MI 49418

+1 616 228 0677
support@dainfotech.com
Australia:

DigitalAge Infotech Pty Ltd

Block Q Unit 102, 81-86 Courallie Avenue, Homebush West NSW 2140

+61 28073 4470
support@dainfotech.com

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